Tag Archives: Southwest Airlines

Hiring–Beyond the Resume

Most of us start with a resume or CV as a first screen to see if a person is qualified to fill a position in our organization.  Then come the judgement areas.  Last week, I read Valeria Mentoni’s blog about hiring people for attitude–particularly when you’re hiring for customer service.  If you missed this great post, click on […]

Posted in management | Also tagged , , , , , , , | Leave a comment